Health Navigation

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The traditional healthcare process makes billions of dollars on claims. These claims happen whether the treatments were necessary or not. Research suggests about 20% of medical care is unnecessary. Health navigation uses evidence-based medicine, unmatched proprietary systems, patented assessment methods, and software to make the best decisions about patient care and prevent these unnecessary claims.

We answer the tough questions that are often overlooked
in the traditional healthcare process:

Does this injury require more than first aid?

A work-related injury that is incorrectly treated with more than first aid becomes an unnecessary worker’s compensation claim. We identify the injuries that truly only need first aid using our proprietary technology, care protocols, algorithms, and patented assessment methods. to save you money

If the injury does need more than first aid, can it be treated by a health professional at the worksite?

Many injuries can still be treated by Medcor Canada onsite if they need more than first aid. This saves productive time at work.

Or can the patient get care right now through triage?

Medcor Canada’s triage service helps us provide the appropriate care, saving patients a trip offsite.

If the patient does need offsite care, where will they get the most appropriate level of care?

When a referral is needed, we send patients to the appropriate level of care with a preferred provider. Medcor Canada does not operate a chain of offsite healthcare facilities that benefit by the increased utilization from referrals, and our financial model isn’t tied to making a profit from insurance claims. We guide patients to the best place for their care in your provider network.

How soon will the patient need to go offsite for care?

We use evidence-based medicine to make the best decision about when to recommend offsite care, and sometimes a health concern can wait for offsite care until after work.

How will the patient stay on track to return to productive work?

With a Medcor Canada clinic onsite, we help employees make the most use of modified or alternate duty. We can track their recovery and provide return-to-work clearances.

What other health services can be provided at the workplace to save employers and employees time and money?

We do onsite drug and alcohol testing, audiometric testing, respirator fit testing, and fitness for duty exams; performing these tests onsite saves money!

How can illnesses and workplace injuries be prevented?

We promote Guiding Health Principles for wellness and offer safety services to prevent accidents and injuries. We support safety programs through data trend analyses, safety program development, and safety staffing and training.

How can technology help ensure consistent treatments, easier reporting, better analysis, and continuous QA?

Our technology captures click feedback data for our patient encounters, in person or virtually. This allows for consistency in delivery of care, documentation, reporting, and trend analyses. It also helps us monitor outcomes for our own quality assurance process.

Medcor Canada forges a new carepath through the confusing healthcare process. We promise results by integrating our innovative services, dedicated staff, and proprietary systems and software. Health navigation is delivered through workplace and construction employee clinics, triage solutions like injury & illness triage, safety services, and health security.

How We Navigate Health

FACILITATE WELLNESS AND PREVENTION

We help keep populations well by caring for their health, supporting safety programs, and promoting Guiding Health Principles.

USE TECHNOLOGY

Our proprietary technology powers our assessments; our technology ensures that evidence-based medicine guides care recommendations at every step.

INTERVENE AT THE PRE-CLAIM MOMENT

With 24/7 nationwide availability and convenient access to care, we provide early intervention. Getting health incidents on the right track right away results in better physical and financial outcomes.

PROVIDE CONVENIENT
ONSITE TREATMENT

With our clinics and triage, most health concerns can be resolved without expensive offsite care.

DELIVER EVIDENCE-BASED CARE

We evaluate and treat health concerns with evidence-based medicine—medical best practices founded in science and backed by research.

ADMINISTER
THE RIGHT LEVEL OF CARE

Minor cases are treated with first aid. More serious cases are referred to preferred providers when they need more care.

PREVENT OVERTREATMENT
AND OVERPRESCRIBING

Our focus on providing only effective treatment means unnecessary care and the costs that come with it are avoided.

ENFORCE HEALTH SECURITY

Our preventative measures stop contagions from getting into a worksite.

PROMOTE SAFE RETURN TO WORK

Our systems are built to get injured or ill employees back to productive work as soon as appropriate.

MAKE TIMELY OFFSITE REFERRALS
TO THE RIGHT PLACE FOR CARE

When referrals are necessary, we streamline network access for efficient and effective services.

REMAIN NEUTRAL AND TRANSPARENT

We’re compatible with all insurance plans and provider networks; our business model isn’t tied to insurance claims.

IMPLEMENT CONTINUOUS CLINICAL QA

Our technology monitors patterns and trends in clinical outcomes, allowing us to continually fine-tune clinical standards and training methods.

Health Navigation

Healthcare is complicated but Medcor Canada help you navigate through healthcare challenges for overall cost reductions and positive health outcomes.

When injuries and illnesses happen, people don’t always know what to do.
Learn about all the trail markers on the path to better health and lower costs.

LEARN

What Types of Companies Benefit
from Health Navigation?

All kinds and sizes of companies benefit from health navigation. Medcor Canada is a Canadian company. Our client-partners represent all types of industries—from manufacturing, distribution, tech, and pharma to construction, retail, dining, and entertainment. We work with Fortune 500 firms and local businesses alike. We serve public and private companies as well as government entities at the federal, provincial, and municipal levels. We staff facilities with thousands of workers, and we’re there for small crews and even mobile workforces, too.

Medcor Employees

Medcor Canada is a team of talented and caring health, safety, and technology advocates. These advocates are not subcontractors, but Medcor employees dedicated to you. Our Talent Acquisition Team recruits candidates who are highly qualified and not only fit into Medcor Canada’s culture, but also the culture of the client locations where they work. Medcor Canada’s service excellence standards—including instant warmth, integrity, and hard work—form our approach to customer service, which extends to every patient.

We rigorously train our professionals to deliver health navigation services both in person and virtually. Our training curriculum includes learning Medcor Canada’s clinical standards and protocols, software, operating methods, and regulatory requirements. Our continuous clinical QA is a cycle that uses technology in our clinics to measure outcomes; we use this data to analyze and improve our standards, training, and tools.

We offer the full range of health professionals to deliver services. Staffing models include physicians (MD and DO), PAs, NPs, RNs, and paramedics.

WE OFFER THE FULL RANGE OF HEALTH PROFESSIONALS TO DELIVER SERVICES.

Staffing models include:

PHYSICIANS

MDs & DOs

PHYSICIAN
ASSISTANTS

LICENSED NURSE
PRACTIONERS

REGISTERED
NURSES

PARAMEDICS

Our trailblazing, entrepreneurial spirit makes us leaders in the field.

MEET OUR LEADERSHIP TEAM

Systems and Software

All our services are systems-driven. This means our services are powered by evidence-based clinical standards and technology that work together to guide our staff while they guide patients. Our proprietary systems—like our care protocols, algorithms, and patented assessment methods—combine with our software to provide consistency in care, automated documentation, workforce recovery tracking, and customized reporting. These ensure consistency in outcomes as well as means for enforcing regulatory compliance, performing trend analyses, implementing initiatives for prevention, and ensuring safe return to work.

Additionally, Medcor Canada’s client portal gives you insight to the data Medcor Canada’s medical software has captured. A dashboard displays key performance indicators you can use to read the story your data is telling you. You can also run reports based on aggregate data that is useful for benchmarking and analyzing trends.

REQUEST A CLIENT PORTAL DEMO

With our MyMedcor mobile app people interact with Medcor at the front end of their healthcare decision process, which enables us to advocate for them and provide health navigation from the very start of their healthcare journey. Among its features is a COVID-19 symptom self-checker that supports the health security of your workforce.

Our software allows us to monitor the practice patterns of our staff for continuous improvement. Our own in-house IT professionals support our software and clinic staff.

Health Navigation

What is
Health Navigation?

We answer the tough questions that are often overlooked
in the traditional healthcare process:

Does this injury require more than first aid?

If the injury does need more than first aid, can it be treated by a health professional at the worksite?

Or can the patient get care right now through triage?

If the patient does need offsite care, where will they get the most appropriate level of care?

How soon will the patient need to go offsite for care?

How will the patient stay on track to return to productive work?

What other health services can be provided at the workplace to save employers and employees time and money?

How can illnesses and workplace injuries be prevented?